Questions people ask us most
Do you take my insurance?
No. Forge Psychiatry is out of network with every plan and does not bill Medicare or Medicaid. You pay for each visit yourself, and we give you a receipt you can send to your plan.
What is the receipt I can send to my plan?
A superbill is an itemized receipt, with the dates and kind of each visit and a diagnosis code, that you send to your plan, which may reimburse part of out-of-network care; ask your plan first.
What is a good faith estimate?
If you pay without insurance, you have the right to a written estimate of your costs before you start. We send one before the evaluation. If the final bill is $400 or more above it, you can dispute the bill. The estimate is not a contract.
How are fees set, and can I use an HSA or FSA card?
The fee is set by the length of the visit, and we send it in writing before the evaluation. You pay at the end of each visit by card, and HSA and FSA cards work. We ask for 24 hours' notice to change an appointment.
What happens at the first visit, and how often will I come?
The first visit is the evaluation: 75 minutes of interview, history and rating scales. Dr. Madrigal then sets the pace of follow-up visits with you. We do not promise a number of visits.
Do you prescribe controlled medication by video?
It depends on the federal and Arizona rules in force on the day of the visit. We do not start a controlled medication at the visit that begins the evaluation, and we tell you before the evaluation whether follow-ups can be by video or must be in the office.
Will I need labs?
Sometimes. Some ADHD medicines call for a blood pressure and pulse check, and occasionally a blood test. Your own primary care doctor can usually do these, and we tell you which, if any, apply to you.
How soon can I be seen?
Write to us and we reply within one business day with the next evaluation times. If there is a wait, we say so and, if you prefer, give you the names of colleagues.
Are you licensed where I live?
Dr. Madrigal is licensed in Arizona. For video visits you must be in Arizona during the visit. If you are elsewhere, we will help you find someone licensed where you live.
What do I do in a crisis?
Call or text 988, any time, or call 911 in an emergency. This site and our messages are not monitored around the clock, so do not wait for us to answer.
What is confidential, and what are the limits?
What you share stays between you and Dr. Madrigal. The law sets limits: if someone is at serious risk of harming themselves or another person, or if abuse of a child or an older adult is suspected, he may have to tell others. We explain this in writing before you start.
What is your cancellation policy?
We ask for 24 hours' notice to change or cancel an appointment, so the time can go to someone else. The fee for a late change is stated in the estimate we send before your evaluation.
Another question?
Write to us. Leave medical details out of the message.